Gambling is entertainment — and at vs6789 we are committed to keeping it that way. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control of their play at all times.
Our Commitment
At vs6789, responsible gaming is not a legal formality — it is a core part of how we operate. We believe that every player in Bangladesh deserves access to a platform that genuinely prioritises their wellbeing alongside their entertainment.
Gambling at vs6789 is designed as a leisure activity. It should never be used as a way to generate income, solve financial difficulties, or cope with stress. If you ever feel that your relationship with gambling is shifting from enjoyment to obligation, that is a signal worth taking seriously — and vs6789 is here to help you respond to it.
We provide practical, account-level tools that put control directly in your hands: deposit caps, session reminders, cooling-off periods, and self-exclusion. All of these features are available free of charge to every registered player and can be activated within your account dashboard or by contacting our support team.
Important Notice: If you believe gambling is negatively affecting your finances, relationships, or mental health, please use our self-exclusion tool or contact our support team immediately at [email protected]. Help is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Decide on a fixed amount you are comfortable losing before you start any session. Treat it as the cost of entertainment — not an investment. Never chase losses by depositing more than your pre-set limit.
Decide how long you will play before opening a game. Use our session reminder tool to get an alert when your time is up. Take regular breaks and never let a session extend because you are chasing a win.
Player Control Tools
Every vs6789 player has free access to the following account management tools. You do not need a reason to use them — activating any of these features is a sign of smart, healthy play.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted for that period. Limits take effect immediately when lowered and after a 24-hour cooling period when raised.
Need a short break? Activate a time-out for 24 hours, 7 days, or 30 days. During a time-out your account is suspended — you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.
Request a self-exclusion for 6 months, 1 year, 3 years, or permanently. Self-exclusion is irreversible for the chosen period and takes effect within 24 hours of your request. Contact [email protected] to activate this tool.
Receive an on-screen notification after a set period of continuous play — 30 minutes, 1 hour, or 2 hours. Reminders help you stay aware of time spent on the platform and encourage natural breaks during long sessions.
Access a full history of your deposits, withdrawals, wagers, and session durations at any time from your account dashboard. Reviewing your activity regularly helps you stay informed and make confident decisions about your play.
If you wish to permanently close your vs6789 account, contact our support team. Permanent closure is processed within 48 hours. Any remaining balance will be returned to your registered payment method — bKash, Nagad, Rocket, or bank account.
Step by Step
All responsible gaming tools are accessible directly from your vs6789 account dashboard under the "Responsible Gaming" settings section, or by contacting our support team via email at any time of day.
Changes that reduce your limits or restrict your access — such as lowering a deposit cap or activating a time-out — take effect immediately. Changes that relax your limits include a mandatory 24-hour reflection period before they come into force, giving you time to reconsider.
Self-exclusion requests must be submitted via email to [email protected] and are actioned within 24 hours. Once a self-exclusion is active, it cannot be reversed until the chosen period has fully elapsed — this is intentional, and is designed to protect you.
Log in to your vs6789 account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Select the period (daily / weekly / monthly) and enter your desired limit in BDT using the ৳ symbol. Confirm the change.
Lowering a limit: Takes effect immediately. The new lower cap applies to all subsequent deposits in that period.
Raising a limit: A 24-hour cooling-off period applies before the higher limit comes into force. You will receive a confirmation email once the change is active.
Go to Account Settings → Responsible Gaming → Time-Out. Choose your break duration: 24 hours, 7 days, or 30 days. Click Confirm. Your account will be immediately suspended for the chosen period — you will be logged out automatically.
Your account balance and game history are preserved. At the end of the time-out period your account will automatically reopen. You may also contact [email protected] to request a time-out if you prefer to do it via email.
Send an email to [email protected] with the subject line "Self-Exclusion Request". In the email, state your registered username or email address and your preferred exclusion period: 6 months, 1 year, 3 years, or permanent.
Our team will action the request within 24 hours and send you a written confirmation. Any remaining balance will be returned to your verified payment method within 5 business days.
Please note: Self-exclusion cannot be reversed until the full exclusion period has elapsed. This is a firm safeguard, not a technical limitation — it is there to protect you.
Go to Account Settings → Responsible Gaming → Session Reminders. Toggle the feature on and select your preferred reminder interval: 30 minutes, 1 hour, or 2 hours of continuous play. Save the setting.
When the timer reaches your chosen interval, an on-screen notification will appear reminding you of the time spent and encouraging you to take a break. The reminder resets each time you log in or resume a new session.
Know the Signs
Problem gambling can affect anyone regardless of income, age, or experience. The earlier a problem is recognised, the easier it is to address. If you recognise any of the following signs in yourself or someone you know, please reach out to vs6789 support.
Repeatedly depositing more money to try to win back what has been lost — especially after deciding to stop — is one of the clearest early indicators of a gambling problem.
Consistently spending far more time gambling than originally intended, or feeling that sessions "fly by" while other responsibilities are neglected, is a sign that gambling may be taking on an outsized role.
Using funds set aside for rent, bills, groceries, or family expenses to fund gambling sessions — or borrowing money specifically to gamble — indicates the activity has moved beyond entertainment.
Concealing the amount of time or money spent gambling from family members, friends, or colleagues — or feeling the need to be secretive about your play — is a significant warning sign.
Using gambling as a way to escape stress, anxiety, boredom, or unhappiness — rather than as leisure — creates a dependency pattern that can escalate rapidly and become very difficult to break.
Missing work, neglecting family commitments, or withdrawing from social activities in order to gamble — or due to stress caused by gambling losses — suggests gambling has begun causing real harm.
Self-Assessment
Honest self-reflection is one of the most powerful tools available to any gambler. Read through the following questions carefully. If you answer "yes" to two or more, we strongly encourage you to use one of vs6789's responsible gaming tools or to contact our support team for a confidential conversation.
There is no shame in seeking help. Recognising a concern early and taking action is the most responsible thing a player can do — and vs6789 will support you every step of the way.
Age Verification
vs6789 enforces a strict minimum age policy of 18 years. Access to the platform is not permitted for any person under this age, and we take proactive steps to prevent underage gambling.
Every player must complete identity verification before their first withdrawal. vs6789 requires government-issued identification such as a National Identity Card (NID) or passport to confirm age. Accounts that fail age verification are closed immediately.
If you share a device with a minor, we strongly recommend using parental control software to block access to online gambling platforms. Always log out of your vs6789 account when your session ends and never share your login credentials with anyone.
If you believe a person under 18 has gained access to the vs6789 platform, please report it immediately to [email protected]. We will investigate promptly and take all necessary steps to protect the individual and prevent further access.
Explore our full range of games — cricket betting, live casino, and premium slots — knowing that your wellbeing is always our top priority. Every tool you need is right here.